Customer Services

Customer Service is happy to help you at any time, just call 734-544-3050 or toll free 877-779-9707.
​Customer Service hours are from 8:30 a.m. to 5 p.m., excluding Holidays; evenings by appointment.


​The following are just some of the services we can assist you with:

•Orient you to our system and services
​•Provide further assistance with understanding your available benefits or any problems relating to benefits, along with any charges, co-pays or fees
​•Complaints or problems with any services you are receiving
​•Accessing transportation services needed for medically necessary services, including specialty services identified by the Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) program
​•Information about providers who are accepting new consumers
​•Access to information about our affiliate partners including annual reports, organizational charts, list of Board Members, board minutes, and board meeting schedule.

Language Assistance


​If you use a TTY, please contact Michigan Relay at 800-649-3777.
​Tell Michigan Relay to call WCCMH at 877-779-9707.

Additional Information


​•Guide to Services (PDF)
​•Personal Power (PDF) (all the news you can use in one comprehensive guide)